01-03-2008 07:30 AM - edited 02-21-2020 03:27 PM
When installing the Cisco Client version 5.0.02.0090 I get an error when installing it on a Windows XP PC that's connected to a Windows Server Domain.
More INFO:
Windows XP Dutch SP2
Connected to Windows 2000 Domain
Works on another Dutch Windows XP SP2 system that is NOT connected to a domain!
Last lines of the setup logfile:
Property(S): CURRENTDIRECTORY = C:\DOCUME~1\J6299~1.HIE\LOCALS~1\Temp\RarSFX0
Property(S): CLIENTUILEVEL = 2
Property(S): CLIENTPROCESSID = 4232
Property(S): VersionDatabase = 200
Property(S): VersionMsi = 3.01
Property(S): WindowsBuild = 2600
Property(S): ServicePackLevel = 2
Property(S): ServicePackLevelMinor = 0
Property(S): MsiNTProductType = 1
Property(S): WindowsVolume = C:\
Property(S): RemoteAdminTS = 1
Property(S): GPTSupport = 1
Property(S): OLEAdvtSupport = 1
Property(S): ShellAdvtSupport = 1
Property(S): Intel = 15
Property(S): PhysicalMemory = 2046
Property(S): VirtualMemory = 3448
Property(S): AdminUser = 1
Property(S): LogonUser = j.hiemstra
Property(S): UserSID = S-1-5-21-3206282357-3970063792-383977586-1104
Property(S): UserLanguageID = 1043
Property(S): ComputerName = FMGPCHIEMSTRA
Property(S): SystemLanguageID = 1043
Property(S): ScreenX = 1280
Property(S): ScreenY = 1024
Property(S): CaptionHeight = 19
Property(S): BorderTop = 1
Property(S): BorderSide = 1
Property(S): TextHeight = 16
Property(S): ColorBits = 32
Property(S): TTCSupport = 1
Property(S): Time = 15:09:38
Property(S): Date = 3-1-2008
Property(S): MsiNetAssemblySupport = 2.0.50727.1433
Property(S): MsiWin32AssemblySupport = 5.1.2600.3019
Property(S): RedirectedDllSupport = 2
Property(S): DATABASE = C:\WINDOWS\Installer\42637aeb.msi
Property(S): OriginalDatabase = C:\DOCUME~1\J6299~1.HIE\LOCALS~1\Temp\RarSFX0\vpnclient_setup.msi
Property(S): UILevel = 3
Property(S): ACTION = INSTALL
Property(S): CsProp_CopyInstHelperDll = 1
Property(S): CsProp_LogViewer = Non-Existant
Property(S): CsProp_VPNClient = Non-Existant
Property(S): CSPROP_MSTCPIP = 1
Property(S): CsProp_RebootNeeded = 2
Property(S): ROOTDRIVE = C:\
Property(S): CostingComplete = 1
Property(S): OutOfDiskSpace = 0
Property(S): OutOfNoRbDiskSpace = 0
Property(S): PrimaryVolumeSpaceAvailable = 24732144
Property(S): PrimaryVolumeSpaceRequired = 43556
Property(S): PrimaryVolumeSpaceRemaining = 24688588
Property(S): PrimaryVolumePath = C:
Property(S): SourcedirProduct = {871DF2BE-41D2-4334-AC33-839AF16FC8FE}
Property(S): CsProp_GetDriveType = 3
Property(S): GROUP_USERS = Users
Property(S): GROUP_INTERACTIVE = INTERACTIEF
Property(S): GROUP_LOCAL_SYSTEM = SYSTEM
Property(S): GROUP_ADMINISTRATORS = Administrators
MSI (s) (9C:78) [15:09:38:041]: Note: 1: 1708
MSI (s) (9C:78) [15:09:38:041]: Product: Cisco Systems VPN Client 5.0.02.0090 -- Installation operation failed.
MSI (s) (9C:78) [15:09:38:041]: Cleaning up uninstalled install packages, if any exist
MSI (s) (9C:78) [15:09:38:041]: MainEngineThread is returning 1602
MSI (s) (9C:30) [15:09:38:056]: Destroying RemoteAPI object.
MSI (s) (9C:50) [15:09:38:056]: Custom Action Manager thread ending.
=== Logging stopped: 3-1-2008 15:09:38 ===
MSI (c) (88:68) [15:09:38:072]: Decrementing counter to disable shutdown. If counter >= 0, shutdown will be denied. Counter after decrement: -1
MSI (c) (88:68) [15:09:38:072]: MainEngineThread is returning 1602
=== Verbose logging stopped: 3-1-2008 15:09:38 ===
See attachemend for Error.
I get the error after the 'next' when the setup is 'ready to install', so after selecting the destination folder.
It happens in the Screen 'Updating system'
Oh yeah, I just install it from the C:\ Drive and not from a network path. Tried extracting the exe manualy also, nothing seems to help..
02-05-2008 01:43 AM
I'm seeing the same error on our domain connected machines (Windows XP - German).
Adding the Users and INTERACTIVE accounts fixes the install issue, but the install process takes a few minutes to complete and the there are a lot of queries to the DCs.
Is there a fix?
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