01-17-2004 07:40 AM - edited 02-21-2020 10:09 AM
Hi,
I have installed vpn client on a terminal server windows 2000. When I try to connect to the pix I have a error: "User authentication application failed to start" in the dialer window before the user and password window. I can not enter the user and password because I have the error.
Can you help me ?.
My log:
1 16:18:09.250 01/17/04 Sev=Info/4 CM/0x63100002
Begin connection process
2 16:18:09.250 01/17/04 Sev=Info/4 CM/0x63100004
Establish secure connection using Ethernet
3 16:18:09.250 01/17/04 Sev=Info/4 CM/0x63100024
Attempt connection with server "XXXX"
4 16:18:09.281 01/17/04 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG (SA, KE, NON, ID, VID, VID, VID, VID, VID) to XXXX
5 16:18:09.375 01/17/04 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
6 16:18:09.390 01/17/04 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK AG (SA, VID, VID, VID, VID, KE, ID, NON, VID, VID, NAT-D, NAT-D, HASH) from XXXX
7 16:18:09.421 01/17/04 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG *(HASH, NOTIFY:STATUS_INITIAL_CONTACT, NAT-D, NAT-D) to XXX
8 16:18:09.453 01/17/04 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_INITIAL_CONTACT) from XXX
9 16:18:09.453 01/17/04 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_RESP_LIFETIME) from XXXX
10 16:18:09.453 01/17/04 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from XXXX
11 16:18:09.453 01/17/04 Sev=Info/4 CM/0x63100015
Launch xAuth application
12 16:18:09.500 01/17/04 Sev=Warning/3 CM/0xA3100009
Unable to launch xAuth application
13 16:18:09.500 01/17/04 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK INFO *(HASH, DEL) to XXXX
14 16:18:09.562 01/17/04 Sev=Warning/3 DIALER/0xE3300008
GI VPNStart callback failed "CM_MISSING_XAUTH_APP" (13h).
15 16:18:10.562 01/17/04 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
16 16:18:10.562 01/17/04 Sev=Info/4 IPSEC/0x63700012
Delete all keys associated with peer XXX
17 16:18:10.562 01/17/04 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
18 16:18:10.562 01/17/04 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
19 16:37:33.468 01/17/04 Sev=Info/4 CM/0x63100002
Begin connection process
20 16:37:33.484 01/17/04 Sev=Info/4 CM/0x63100004
Establish secure connection using Ethernet
21 16:37:33.484 01/17/04 Sev=Info/4 CM/0x63100024
Attempt connection with server "XXXX"
22 16:37:33.515 01/17/04 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG (SA, KE, NON, ID, VID, VID, VID, VID, VID) to XXXX
23 16:37:33.625 01/17/04 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK AG (SA, VID, VID, VID, VID, KE, ID, NON, VID, VID, NAT-D, NAT-D, HASH) from XXX
24 16:37:33.640 01/17/04 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK AG *(HASH, NOTIFY:STATUS_INITIAL_CONTACT, NAT-D, NAT-D) to XXX
25 16:37:33.687 01/17/04 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_INITIAL_CONTACT) from XXXXXX
26 16:37:33.687 01/17/04 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_RESP_LIFETIME) from 1XXXXXXXX
27 16:37:33.687 01/17/04 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from 193.173.146.210
28 16:37:33.687 01/17/04 Sev=Info/4 CM/0x63100015
Launch xAuth application
29 16:37:33.718 01/17/04 Sev=Warning/3 CM/0xA3100009
Unable to launch xAuth application
30 16:37:33.718 01/17/04 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK INFO *(HASH, DEL) to 193.173.146.210
31 16:37:33.781 01/17/04 Sev=Warning/3 DIALER/0xE3300008
GI VPNStart callback failed "CM_MISSING_XAUTH_APP" (13h).
32 16:37:34.781 01/17/04 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
33 16:37:34.781 01/17/04 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
34 16:37:34.781 01/17/04 Sev=Info/4 IPSEC/0x63700012
Delete all keys associated with peer XXXXX
35 16:37:34.781 01/17/04 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
36 16:37:34.781 01/17/04 Sev=Info/4 IPSEC/0x63700014
Deleted all keys
01-18-2004 04:24 PM
When reporting an error like this please always include what VPn Client version you're using.
If this is 3.6(x) then you're hitting bug CSCeb48530, upgrading to 3.6(6)A (or anything 4.x) should resolve it.
Haven't seen this error on anything else other than 3.6 so if you're using a 4.x client and seeing this, you might want to try re-installing it.
01-18-2004 10:43 PM
Hi,
Thank you for your rensponse.
I'm using vpn client 3.6.3B. Now I will try to install the 3.6.6A or 4.x.
Thank you.
01-20-2004 03:05 AM
Hi,
I have installed the 4.x release of the vpn client but I have the same problem.
The log:
....
12:07:58.234 01/20/04 Sev=Warning/2 IKE/0xA3000067
Received Unexpected InitialContact Notify (PLMgrNotify:841)
10 12:07:58.234 01/20/04 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK INFO *(HASH, NOTIFY:STATUS_RESP_LIFETIME) from XXXX
11 12:07:58.234 01/20/04 Sev=Info/4 IKE/0x63000014
RECEIVING <<< ISAKMP OAK TRANS *(HASH, ATTR) from XXXX
12 12:07:58.234 01/20/04 Sev=Info/4 CM/0x63100015
Launch xAuth application
13 12:07:58.390 01/20/04 Sev=Warning/3 CM/0xA3100012
Unable to forward xAuth request data to xAuth application. Error code 4294967283
14 12:07:58.390 01/20/04 Sev=Warning/2 IKE/0xE3000099
Failed to process Xauth Request (NavigatorTM:412)
15 12:07:58.390 01/20/04 Sev=Info/4 IKE/0x63000017
Marking IKE SA for deletion (I_Cookie=C36D0DA3D0FB1CB3 R_Cookie=C8BF8A05DB6536B9) reason = DEL_REASON_WE_FAILED_AUTH
16 12:07:58.390 01/20/04 Sev=Info/4 IKE/0x63000013
SENDING >>> ISAKMP OAK INFO *(HASH, DEL) to XXX
17 12:07:58.593 01/20/04 Sev=Info/4 IPSEC/0x63700008
IPSec driver successfully started
......
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