Help! Password forgot

[cisco.learner]

Hi, I setup change password and can not connect again. Please help.

[jackko]

you need to first identify which version of os is running on the pix. then follow the url below, and download the appropriate .bin file.

http://www.cisco.com/en/US/products/hw/vpndevc/ps2030/products_password_recovery09186a008009478b.shtml

[cisco.learner]

Hi, forgot version too. How to fix problem?

[jackko · Accepted solution]

connect your pc to the pix console port, then restart the pix and watch the bootup process. during the bootup, you should see the version of current os.