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iChat AV and Pix 501

jay1
Level 1
Level 1

One of one clients has a dedicated Apple Mac environment with Pix 501 firewall. They use iChat AV for Audio/ Video conferencing. The connection fails everytime a session is started to anyone outside the company.

iChat reports: Tried to send UDP SIP "invite" to the following IP addresses and ports: 192.168.x.x:5060

The following are enabled on the Pix server:

fixup protocol sip 5060

fixup protocol sip udp 5060

I have also added the line:

access-list 100 permit udp any any range 5060 5060

as well as:

access-list 100 permit udp any any range 16384 16403

access-list 100 permit tcp any any range 16384 16403

as outlined in: http://docs.info.apple.com/article.html?artnum=93208

I still get the same problem where a session cannot be initiated. I can provide the conf file if need be, but am I missing out on something obvious here?

Many thanks for any help given.

Jay

1 Reply 1

jay1
Level 1
Level 1

Found the answer:

Even though its bad etiquette, this fix works!

Change the lines:

fixup protocol sip 5060

fixup protocol sip udp 5060

to

no fixup protocol sip 5060

no fixup protocol sip udp 5060

This will enable the connection for iChat A/V users to made.

Regards,

-J-

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