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New Member

IDM login error

Hi,

When https my sensor, I get following error message:

" IPSEC configuration error: the local IP address could not be determined. Returning to the bootstrap config page".

Then https fails by sending me again a login prompt.

Same behavior for 2 IDS probes.

Thanks for your help.

Stephane

3 REPLIES
New Member

Re: IDM login error

Please login to your box as root from the console. Then run "sysconfig-sensor" and ensure options 1-6 have been set up for your network environment. If you have set up IPSEC on the box please choose option 9 and see if everything looks correct there as well.

New Member

Re: IDM login error

These boxes were in production since 2000. Options 1-6 are correct. Option 9 looks OK as well. IPSEC is disabled on the box.

Selection: 9

Secure Communications

1 - IPSec Communications

2 - Secure Shell Communications

x - Exit

Selection: 1

IPSec Communications

IPSec Communications are disabled.

1 - Session Keys

2 - Enable IPSec

3 - Enable Communication with NAT

x - Exit

Selection: x

Secure Communications

1 - IPSec Communications

2 - Secure Shell Communications

x - Exit

Selection: 2

Secure Shell Communications

1 - Security level (currently LOW)

2 - Manage Secure Shell Known Hosts

3 - Host Key Operations

x - Exit

New Member

Re: IDM login error

I would suggest that you open a TAC case to further diagnose your problem.

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