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IDSM configure error at 6513

jhlin
Level 1
Level 1

Hello,

I install 4 isdm2 at 6513. But I have twice experience for the fllowing error when I use IEV to configure the idsm.

The message is :

IOException when try to get certificate: socket closed.

One of them , I erase IDS configure and re-setup it , it work find .

But the other can not work.

I face much problem in IDSM. Could you help me some information to enhance my IDSM skill.

Thanks

1 Reply 1

lwierenga
Level 1
Level 1

This sounds like an older bug, research it and see if it applies to your situation?

CSCdy14263:

IEV Postoffice Active Directory Problem

Symptom: When IEV is installed on a Windows computer with active directory running and you are logged in as an active directory user, IEV does not allow you to add/modify/delete devices through the GUI. You receive an "Error timeout" message if you try to configure the device. The communications service, Postoffice, is running as a service, and the nrget/nrexec utility used by IEV to configure devices is running as an active directory user. These two components cannot communicate successfully through semaphore.

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