The simple steps you could take to start with is to check if the configured ACLs are allowing the required truffic through and check that "isakmp nat-traversal" has not been disabled if NAT is used that is, NAT-T is on by default.
Table of ContentsIntroductionVersion HistoryPossible Future
UpdatesDocuments PurposeNAT Operation in ASA 8.3+ SectionsRule Types
Network Object NATTwice NAT / Manual NATRule Types used per SectionNAT
Types used with Twice NAT / Manual NAT and Network Obje...
[toc:faq]Introduction:This document describes details on how NAT-T
works.Background:ESP encrypts all critical information, encapsulating
the entire inner TCP/UDP datagram within an ESP header. ESP is an IP
protocol in the same sense that TCP and UDP are I...