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New Member

Is it possible to remove a license previously installed on ASA?

Hi All,

I'm currently reconfiguring an ASA5510 installation to a HA setup with a second 5510.

The old 5510 has an "AnyConnect for Mobile" license which isn't being used. So we upgrade that one to a SecPlus License to enable failover posibilities and we bought a new 5510 also with a SecPlus license. When I'm trying to enable failover I get the message that my mate hasn't got the "AnyConnect for Mobile" license.

I know for failover both devices must be exactly the same (at first i thougth that the AnyConnect license would be lost when upgrading to SecPlus). So now I'm wondering and searching for solutions to remove the AnyConnect license (because we don't use it).

Anyone got a clue?

Kind Regards and thanks in advance for your efforts!

Daniel de Lange

1 ACCEPTED SOLUTION

Accepted Solutions
Cisco Employee

Re: Is it possible to remove a license previously installed on A

The only thing you could do is to remove the activation key and put back a key that doesn't enable the Anyconnect.

Not sure if you could get it from licensing, but you could try.

PK

7 REPLIES
Cisco Employee

Re: Is it possible to remove a license previously installed on A

The only thing you could do is to remove the activation key and put back a key that doesn't enable the Anyconnect.

Not sure if you could get it from licensing, but you could try.

PK

New Member

Re: Is it possible to remove a license previously installed on A

I believe that's indeed the right way. We haven't got any other authorization keys so i've made a TAC request for the licensing team and currently awaiting there answer. When I've got it, i'll update the post!

Regards,

Daniel

Cisco Employee

Re: Is it possible to remove a license previously installed on A

Keep us posted.

PK

New Member

Re: Is it possible to remove a license previously installed on A

I've got my problem fixed with a little help from the Cisco License Team.

I got a new authorization key which didn't include my "Anyconnect for Mobile" license. I've simply updated the authorization key with the one provided by the license team, performed a reboot and it works great now.

I assume that this is also possible without the help of the license team by simply replacing your current authorization key with the one used prior to upgrading your license. But of that i'm not sure. I do know that i'm gonna save all authorization keys for my customers in case this happens again

PK i'm gonna give you the correct answer for the points and responding offcourse

Kind Regards,

Daniel

Cisco Employee

Re: Is it possible to remove a license previously installed on A

Thank Daniel, glad we could fix it.

It will also benefit others that might face the same issue in the future, it also about the community

Take care,

PK

Hall of Fame Super Silver

Re: Is it possible to remove a license previously installed on A

This is an interesting and effective solution. But would it also have been an effective solution to update the code version to 8.3? In 8.3 the licenses are additive and there is no longer a requirements that both ASA have exactly the same licenses.

HTH

Rick

New Member

Is it possible to remove a license previously installed on ASA?

Thank you for nothing this. I have to complete this for a client that instaled a 50 seat ssl license on just one ASA in an active/standby pair, breaking failover.  Fun times.

Zac

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