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New Member

ISE device authentication issue

Im getting this error

Authentication failed                                                                                 :

22040 wrong password or invalied shared secret

I am 110% sure that the shared secret is the same, and i have confirmed the password for the user i am testing multiple times.

Below device version :

Cisco IOS Software, C3750 Software (C3750-IPBASEK9-M), Version 12.2(53)SE1, RELEASE SOFTWARE (fc2)

Any ideas? Im going crazy here

  • Other Security Subjects
3 REPLIES
New Member

ISE device authentication issue

Turns out I am an idiot, and i will leave my original post here so that I can learn some humility.

I used a space on the cli after entering the password....

removed space and all is working

Cisco Employee

ISE device authentication issue

Come on, it happens...thanks for sharing.

~BR
Jatin Katyal

**Do rate helpful posts**

~BR Jatin Katyal **Do rate helpful posts**
Cisco Employee

ISE device authentication issue

In majority of cases, I see this situation with radius TEST account failures where the NAS device is configured to probe ISE/radius server to check its status.

However, in your case, it seems like user authentication failure while login into the device. Please correct in case I'm thinking on a wrong path. You wrote that you've checked the shared secret and password multiple times so let's try to run the debugs and check what it shows:

can you run / attach:

debug aaa authentication

debug aaa authorization

debug radius or tacacs

show run

~BR
Jatin Katyal

**Do rate helpful posts**

~BR Jatin Katyal **Do rate helpful posts**
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