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Community Member

Letter of Volatility for Catalyst 3560

Where can I find a Letter of Volatility for a Catalyst 3560. I attempted to find it on the Cisco web site and was unable to find it.  If you know the URL, please send it to me. For those who do not know what a Letter of Volatility is (also known as Statement of Volatility), it is a document from the manufacturer explaining what electronic data, if any, is retained after power is removed from the unit.  If data is retained, it also explains the process to clear all non-volatile data from the device.  Data is usually defined as the information that flows through the device and data that can stored on the device (operating parameters) that can be saved through the data port and not the firmware that is running on the device.

Thanks.

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Community Member

Letter of Volatility for Catalyst 3560

Did you ever find this?  I too, am looking for this for the WS-SUP720-3B.

Hall of Fame Super Gold

Letter of Volatility for Catalyst 3560

Did you ever find this?  I too, am looking for this for the WS-SUP720-3B.

Contact your nearest Cisco Account Manager (not your 3rd party reseller) and ask them this question. 

Community Member

Letter of Volatility for Catalyst 3560

Seems specific documents are not made readily available for civilians like me.  Either Cisco doesn't offer them any more, or I have to work directly for a 3-letter agency to obtain one.  Here is the generic version that may suffice, in case anyone else has a similar requirement:

www.cisco.com/en/US/prod/prod_warranty0900aecd80554c86.pdf

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