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New Member

MAC Clean Access Agent - Temp Certificate

Trying to get a Mac OS X client working with Clean Access. Got the agent loaded however everytime we try to authenticate it prompts with an error about communication issues and says that if we are using a temporary certificate (which we are) we need to add the certificate file to KeyChains. We've added the certificates however we still cannot logon. A windows client logs in no problem. Any ideas?

5 REPLIES
New Member

Re: MAC Clean Access Agent - Temp Certificate

heys - for the OSX agents, verify on the CAS that you are not using an ip address for the self-signed cert. The cert must have a fqdn of the CAS(cas1.domain.com) instead of an ip. also dont forget to verify that the dns record exists for that entry. hope that helps

New Member

Re: MAC Clean Access Agent - Temp Certificate

jvr775 - Yeah, that is what we thought the original problem was so we regenerated all the self-signed certs to use FQDNs based on the DNS records. All devices are pointing to the same DNS server and everything resolves names to IP and IP to names correctly. I've uploaded the error message that we are getting from the MAC client. In addition we've added the new certs to the MAC's X509Ancors Keychains and still no luck.

New Member

Re: MAC Clean Access Agent - Temp Certificate

Have you found the solution? I am having the same issue?

Thanks.

New Member

Re: MAC Clean Access Agent - Temp Certificate

You need to install the "Perfigo" certificate onto the MAC keychains in order to get it to work. If you look at http://www.cisco.com/univercd/cc/td/doc/product/vpn/ciscosec/cca/cca411/cam411ug.pdf

Approx. Page - 283 and you will see the instructions. Hope this helps!

New Member

Re: MAC Clean Access Agent - Temp Certificate

Thank you very much!

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