I need some help troubleshooting a MARS box running 4.2.7.
We want to send Cisco ACS version 3.2 logs to it by using the the PNLog agent version 1.0. The 1.1 agent would not allow us to choose any log files so we tried the 1.0 and it allowed us to configure both the
Cisco ACS-Failed Attempts
Cisco ACS-Radius Accounting
The error meesage occurs when we configure the IP Address of the MARS box and the default syslog port 514:
Protego Networks Log Agent
"Failed to restart service. Please restart the service manually to effect changes saved."
I'm at a loss as to what service they are referring to. I tried restarting all the services on the ACS box but it sounds like they want me to restart something on MARS.
I can verify that ACS 3.2 doesn't work with the PNLog agent 1.0 and 1.1. I checked the ACS event application log and tried restarting the pnlog service but to no avail.
Here's the answer from CCO:
"MARS supports the Cisco Secure ACS software and the Cisco Secure ACS Solution Engine, version 3.3 and later. In the case of Cisco Secure ACS software, support is provided by an agent that resides on the Cisco Secure ACS server. For the Cisco Secure ACS Solution Engine, this agent must reside on a remote logging host. This agent provides MARS with three event logs in syslog format. The logs are as follows:
?Passed authentication log (requires Cisco Secure ACS, 3.3 or later)
?Failed attempts log
?RADIUS accounting log
Beginning with the 4.1.3 release of the pnLog agent, the agent requires a minimum of Cisco Security Monitoring, Analysis, and Response System, release 4.1.3 running on the appliances to which it is reporting in order to operate correctly."
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