07-14-2003 08:55 AM - edited 03-09-2019 04:01 AM
In the documentation from cisco it states that you need to upgade 4220 sensors to 512 meg of memory. However when I go to Product Update the part number does not show up for my contract. I know that my SmartNet is up to date. Does anybody know when the memory will be available to be ordered. Thanks
07-14-2003 01:26 PM
The memory upgrade is now available via the Product Upgrade Tool with a valid Smartnet number.
Please try your request using the PUT again.
peter
07-16-2003 05:36 AM
With a valid smartnet # is this memory upgrade gratis?
07-16-2003 06:29 AM
Yes. The upgrade is free to customers with a valid SmartNet contract.
-rw
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