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Community Member

NAC AD authentication problem

Hello,

I added external authentication for NAC through AD by ldap." authentication against backend Ative Directory"

I followed the procedure as per documentation but agents cant login now. CAS version is 4.1.3 and CCA doest show provider other then local database.

Authentication error" CCA cant establish secure connection to CCM at A.B.C.D"

Any suggetions.??

Thanks in advance.

Everyone's tags (3)
4 REPLIES

Re: NAC AD authentication problem

Hello,

Make sure that the LDAP provider you defined is visible to the users within the login pages. If it's not checked-marked there, it won't show up as an option.

HTH,

Faisal

Community Member

Re: NAC AD authentication problem

Hi Faisal,

Thanks for your reply. Still i have problems with CCA. pls see attached for agent error.Both local database and AD users are not authenticating.nacerror.jpg

any suggestions..

Community Member

Re: NAC AD authentication problem

Hi Faisal,

Thanks for your reply. Still i have problems with CCA. pls see attached for agent error.Both local database and AD users are not authenticating.any suggestions..

Re: NAC AD authentication problem

Please post your login pages setup.

Faisal

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