Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

NAC Agent Performance issue with PC

Hi

When the NAC agent is running the CPU usage is normal when in authenticated network. When the USer PC is out of network, say in home, the CPU usage is more (80-100%) and causing the system to be hanged up. And when the NAC agent is exit from the task bar, when using from home- the usage is normal.

If our authorized employees needs to work from home, or go out of network and access other networks on business needs, this is causing a problem, because the CPU usage is more and the other applications are not opening, system is generating more heat and then finally shutdowns. Is there a way to address this issue?

Also there are two .exe files being installed. NACagent.exe and NACagentUI.exe......this NACagentUI.exe is using more memory usage when the system starts before authentication 30K and when the authentication is done it shoots up to 47K. Will this have any affect on the system performance.

Regards

Sunny

1 REPLY
New Member

Re: NAC Agent Performance issue with PC

Hi,

What is the NAC agent version you are using ? Have you tried to uninstall / install the agent on the machine. ?

Thanks

Waris Hussain.

3536
Views
0
Helpful
1
Replies
CreatePlease to create content