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Community Member

NAC don't insert CAS.

Hi,

I have a problem when go to insert a Nac Server in our Nac Manager the message that appear is "Failed to add server: Maximum limit for Clean Access Servers supported has been reached " but I don´t have any Server yet in this Nac Manager.

Anybody have an idea?

Regards,

Wagner Silveira

1 ACCEPTED SOLUTION

Accepted Solutions

Re: NAC don't insert CAS.

Posting resolution for the record: Customer had bad licenses as they were issued to the MAC addres of the CASs. Licenses are always supposed to be issued to the MAC address of the CAM.

2 REPLIES
Cisco Employee

Re: NAC don't insert CAS.

Please check if you have license for the CAS on your CAM.

You would need to have 2 license installed on the CAM:

- 1 for the CAM itself

- another one for CAS (how many CAS you can add to the CAM)

Here is more information on Clean Access licensing:

http://www.cisco.com/en/US/docs/security/nac/appliance/support_guide/license.html

Re: NAC don't insert CAS.

Posting resolution for the record: Customer had bad licenses as they were issued to the MAC addres of the CASs. Licenses are always supposed to be issued to the MAC address of the CAM.

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