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NAC encoding problem

I'm configuring NAC requirements at the NAC Manager and want to use Russian language in the Description field, to display user PC check problems at Russian language.

By default, Clean Access Agent display text using Win1251 encoding (as I understand). In NAC Manager I enter description of the requirement via Internet Explorer, using same Win1251 encoding.

But, all Russian text, entered in NAC Manager are not correctly displayed at Clean Access Agent. I suppose, that this is encoding problem.

How can I reconfigure Apache HTTP server to display Russian text correctly?? Or, if problem not in Apache, how can I solve this problem?

CAS/CAM version: 4.1.2.1

Clean Access Agent version: 4.1.3.2

2 REPLIES

Re: NAC encoding problem

You may be running into bug CSCso73630

http://tools.cisco.com/Support/BugToolKit/search/getBugDetails.do?method=fetchBugDetails&bugId=CSCso73630

This looks to be corrected in 4.1.6.

Re: NAC encoding problem

The same problem with 4.5.

Try to open the case with Cisco TAC.

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