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Attention: The Cisco Support Community site will be in read only mode on Dec14, 2017 from 12:01am PST to 11:30am for standard maintenance. Sorry for the inconvenience.

New Member

NAC issue with trend micro AV update

Hi,

NAC fires the requirement of AV rule of trend micro but doesn't update the NAC once its updated so it keeps asking to update the AV every time.

Any idea

6 REPLIES
New Member

Re: NAC issue with trend micro AV update

Please check out this thread:

(http://forums.cisco.com/eforum/servlet/NetProf?page=netprof&CommCmd=MB%3Fcmd%3Dpass_through%26location%3Doutline%40%5E1%40.2cd26b50/0#selected_message)

In your case it doesn't recognize the definitions and you have auto fix enabled so it just keeps doing it - to no avail.

Note there is one post in there that states Cisco is actually aware of the issue.

New Member

Re: NAC issue with trend micro AV update

I read this post and it is for Norton only,

and Im using 4.5 software but still not sure what is the problem and how to resolve it.

New Member

Re: NAC issue with trend micro AV update

We use 4.5 as well so it's not a particular version of the NAC software. And it's not just Norton unfortunately.

New Member

Re: NAC issue with trend micro AV update

What should I do now:)

New Member

Re: NAC issue with trend micro AV update

Well I'm sure I will not get rating points for this answer.

But we and several others are waiting on Cisco for a fix/confirmation :(

I've taken the autofix option out in the mean time.

New Member

Re: NAC issue with trend micro AV update

Thanx buddy,

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