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Community Member

NAC Manager HA stop responding

Hi guys, I have 2 CAM working in failover. 3 times this failover had stopped responding sudenly. I couldn´t managed the device through the GUI o SSH. The two devices not responded. The only way to take the control back was restarting them. They have 4.5 version.

Any that have an idea about this behavior.

Thanks

Gerard

1 ACCEPTED SOLUTION

Accepted Solutions

Re: NAC Manager HA stop responding

Gerard,

The fix is already out in 4.7 and the latest release that you can download is 4.7.2, so the fix is already out there for you to download and upgrade.

Read he release notes for 4.7.2 carefully! You have to be on the console to do the upgrade to 4.7.2 for your NAC devices.

HTH,

Faisal

4 REPLIES

Re: NAC Manager HA stop responding

Gerard,

4.5 and 4.6 were affected by CSCtb68853. See if your logs/symptoms match this bug.

Fix is to go to 4.7.x

HTH,

Faisal

Community Member

Re: NAC Manager HA stop responding

Hi Faisal, thanks for you answer.

Yes, the symptoms are the same as the bug show.

Do you know how long for the release fixing this issue is?

Thanks

Gerard

Re: NAC Manager HA stop responding

Gerard,

The fix is already out in 4.7 and the latest release that you can download is 4.7.2, so the fix is already out there for you to download and upgrade.

Read he release notes for 4.7.2 carefully! You have to be on the console to do the upgrade to 4.7.2 for your NAC devices.

HTH,

Faisal

Community Member

Re: NAC Manager HA stop responding

Thanks Faisal, I couldn't find in the releases notes that this bug was fixed. For that I asked you about it.

It was fixed but not documented?

Regards

Gerard

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