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NAC OOB Logoff feature not working

Hello,

I am configuring the OOB logoff feature but it is not working. I followed the instruction from the configuration guide. Maybe I miss something?

thank you and best regards.

1 REPLY
Cisco Employee

Re: NAC OOB Logoff feature not working

Hi,

Can you please share with us what exactly is not working?

What troubleshooting steps have you performed to lead you to that conclusion?

Is the client machine able to reach CAS when in access VLAN (after successful login) - this will also make the client IP address (in access VLAN) updated in CAM UI?

Was CAS rebooted after enabling OOB Logout feature in CAM UI?

Is CAS listening on UDP port 8901 & 8902 (in addition to UDP port 8905 & 8906) for the OOB logout functionality to work; this can be verified using command “netstat –ln | grep 890” on CAS.

HTH,

Tiago

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