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New Member

No sound while connected to VPN

I'm connecting to my VPN with the Cisco Systems VPN Client 4.6.03.0021.

The problem is every time I connect the sound cuts out on my PC. I'll try and adjust the sound volume but when I do it just makes a static type sound.

Has anyone experienced this before? Thanks!

5 REPLIES
Hall of Fame Super Silver

Re: No sound while connected to VPN

Michael

I have not experienced this so I do not have any direct insight into the problem. But I do have an idea. Are you running some application that is generating the sounds that you are listening to on the PC speakers? And is it possible that the application is receiving its input via multicast? This would be an issue because VPN is inherently for unicast traffic not multicast.

HTH

Rick

New Member

Re: No sound while connected to VPN

Oh, yes- This used to drive my users nuts! Check out Cisco bug ID CSCsh24112, and I believe the issue is fixed in version 5.

New Member

Re: No sound while connected to VPN

Where can I download version 5?

New Member

Re: No sound while connected to VPN

Go to Cisco's support page, then Download Software, and then look for VPN (you have to be registered to download).

Hope this helps!

New Member

Re: No sound while connected to VPN

When I try and download it I get this message:

Error: 104

Download not permitted (Do not bookmark this URL.) Our apologies, but your user profile indicates that you are not entitled to download software of this type.

This page is only available to registered Cisco.com users with a Cisco Service Agreement.

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