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New Member

PIX 515E, 7.2(1), randomly restarts several times a day

Hi,

We've got a PIX 515E running 7.2(1) which is randomly restarting. It has happened 4 times this morning and has been doing so for several days.

There are no significant syslog messages before the box restarts. Monitoring CPU and memory usage shows nothing ununusual.

No failover and no VPN's. Pretty basic config, low traffic throughput.

I have attached the crashinfo file - I've looked through and it's meaningless to me.

Has anyone got any idea's ?

cheers

Chris

1 ACCEPTED SOLUTION

Accepted Solutions
Silver

Re: PIX 515E, 7.2(1), randomly restarts several times a day

The inspect esmtp is causing your ASA to crash. See: CSCse41795

HTH pls rate

4 REPLIES
Silver

Re: PIX 515E, 7.2(1), randomly restarts several times a day

Do you have the esmtp inspect turned on?

New Member

Re: PIX 515E, 7.2(1), randomly restarts several times a day

Yes the default inspection commands are running :

SMAPIX515E# sh run policy

!

policy-map type inspect dns preset_dns_map

parameters

message-length maximum 512

policy-map global_policy

class inspection_default

inspect dns preset_dns_map

inspect ftp

inspect h323 h225

inspect h323 ras

inspect netbios

inspect rsh

inspect rtsp

inspect skinny

inspect sqlnet

inspect sunrpc

inspect tftp

inspect sip

inspect xdmcp

inspect esmtp

!

cheers

Chris

Silver

Re: PIX 515E, 7.2(1), randomly restarts several times a day

The inspect esmtp is causing your ASA to crash. See: CSCse41795

HTH pls rate

New Member

Re: PIX 515E, 7.2(1), randomly restarts several times a day

Hi,

I have had a reply from Cisco TAC and they have confirmed the bug CSCse41795.

Apparenently there is an engineering release available to address this but I have been advised to disable ESMTP inspect until 7.2(2)comes out.

Thanks for your help,

Chris

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