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ahk
New Member

PIX 515E & active license problem

I have PIX 515E. I need SSH on PIX, but I couldn't make it, because I haven't DES or 3DES license in my software.

I became a new free license via Cisco, but I couldn't activate new key:

"ERROR: The requested activation key was not saved because it is not valid for this system."

I checked serial number (I got it via 'sh ver'). I repeated enter activate key.

Can You help me? Or I need write about it direct in Cisco Support?

2 REPLIES
Cisco Employee

Re: PIX 515E & active license problem

I have heard that you need to manually enter in the license key -- that you should not cut-and-paste it from the email. I have never had this issue myself (yes, I cut and paste).

Alternatively, you may be encountering a software caveat. You may want to upgrade your code and try again, if you have entitlement.

If these 'tips' don't help then opening a TAC case is the next logical step.

Best Regards,

Troy McCarty

Bronze

Re: PIX 515E & active license problem

I think that you have not given the correct information to cisco for generating the license key. Send a mail to licensing@cisco.com with an output of show version from your PIX. They should be able to help you out.

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