Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

PIX 520 Reboots Every 2 Weeks

We have a PIX 520 that reboots itself every 2 weeks at the same time (within seconds).

Does anyone have any suggestions on where to look to see why it is rebooting on a regular basis? We've looked through out config and can't find anything out of the ordinary.

5 REPLIES

Re: PIX 520 Reboots Every 2 Weeks

This might be because the CPU Load goes to high, for example when a backup is taken via 2 interfaces, because of a bug .... ?? Which version are you using ?

Configure a syslog server and forward all messages with logging level informational. Check the logs after the PIX has rebooted.

Monitoring PIX:

http://www.cisco.com/en/US/products/sw/secursw/ps2120/products_configuration_guide_chapter09186a0080172797.html#wp1119533

Command reference:

http://www.cisco.com/en/US/products/sw/secursw/ps2120/products_command_reference_chapter09186a00801cd841.html#wp1026931

Syslog servers:

http://www.google.ca/search?hl=en&q=syslog+download&btnG=Google+Search&meta=

Kiwi is a good tool to do that.

sincerely

Patrick

New Member

Re: PIX 520 Reboots Every 2 Weeks

We actually have 2 of them that are doing it at the exact same time. One is running 6.2(2) and the other is running 6.3(4). The one running 6.2(2) is production.

At first I thought perhaps it was a load issues as well, until I looked at the second one.

The one running 6.3(4) has absolutely no load (neither NIC is plugged in). The PIX is just sitting there running.

The production firewall is reporting to a syslog server. I'll check the logging level. As of the last occurrence we didn't get anything helpful reported.

New Member

Re: PIX 520 Reboots Every 2 Weeks

Try the 'show crashinfo' command.

New Member

Re: PIX 520 Reboots Every 2 Weeks

Thanks for the info, but that comes up as an unrecognized command.

Bronze

Re: PIX 520 Reboots Every 2 Weeks

This may be a little crazy, but what are these PIX520's plugged into for power? We had a site where every Monday morning, a maintenance worker would flip a circuit breaker off/on, and it would shut down everything in a departmental data closet! Took us months to track that down!

99
Views
0
Helpful
5
Replies