We have a PIX 520 being used solely for SMTP connectivity to another City Agency. We are running at v4.3xx. Currently trying to upgrade to at least v 5.x. Create a RAWRITE floopy with the BH files on Bootup the firewall says "Executing Floppy" and keeps doing that in cycles and we never get to the Bootable image.
I have tried the floppy on another PIX and works like a charm.
My question is how do we get to fix this issue, Cisco says in FAQ use another PC to create BOOT HELPER file but the floopy works fine on other PIX's.
Wow! You got me stumped on that last one. You're right, if the diskette works on the other PIX-520, then it's definitely OK. Have you opened a case with TAC on this? I suspect either a setting in flash or on the system board that is configured differently between the two.
You could try comparing any jumper or DIP switch settings that you may see on both of the PIXs. Be sure to write down the original settings so you know where you started...
After that, I would try to move the flash from the PIX you are trying to upgrade over to the PIX that runs the helper diskette OK. From there, you should be able to upgrade the flash to the new level, verify that it works OK, and then move it back over to the original PIX.
Remember that for normal operation you don't boot off the helper diskette.
Not sure if that helps or not. Sounds like you've got something going on that I've never seen before. If anything, I'd suspect either the settings I mentioned above, or some type of hardware failure on the system board itself...
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