pix 525 does not complete the boot sequence

[Mohamed Gaber]

I have a problem with Cisco PIX Firewall 525 Version 6.2(2) . The main firewall and the failover don't complete the boot sequence. Below is the output from the consol.

CISCO SYSTEMS PIX FIREWALL

Embedded BIOS Version 4.3.207 01/02/02 16:12:22.73

Compiled by morlee

256 MB RAM

PCI Device Table.

Bus Dev Func VendID DevID Class Irq

00 00 00 8086 7192

Host Bridge

00 07 00 8086 7110

ISA Bridge

00 07 01 8086 7111

IDE Controller

00 07 02 8086 7112

Serial Bus 9

00 07 03 8086 7113

PCI Bridge

00 0D 00 8086 1209

Ethernet 11

00 0E 00 8086 1209

Ethernet 10

00 11 00 11D4 2F44

Unknown Device 11

00 13 00 1011 0026

PCI-to-PCI Bridge

01 00 00 8086 1229

Ethernet 11

01 01 00 8086 1229

Ethernet 10

01 02 00 8086 1229

Ethernet 9

01 03 00 8086 1229

Ethernet 5

before that the custome had complained that the two firewall hand and the do restart and it works well. But when I do visit I find no problem. How to solve that? And what may be has caused it?

[jackko]

the issue maybe related to a faulty nic or port. to verify, simply remove all the nic and reload.

[Mohamed Gaber]

I removed the VPN accelerator card and the 4Ethernet port card and the problem still exist.The new output from the consol is

CISCO SYSTEMS PIX FIREWALL

Embedded BIOS Version 4.3.207 01/02/02 16:12:22.73

Compiled by morlee

256 MB RAM

PCI Device Table.

Bus Dev Func VendID DevID Class Irq

00 00 00 8086 7192

Host Bridge

00 07 00 8086 7110

ISA Bridge

00 07 01 8086 7111

IDE Controller

00 07 02 8086 7112

Serial Bus 9

00 07 03 8086 7113

PCI Bridge

00 0D 00 8086 1209

Ethernet 11

00 0E 00 8086 1209

Ethernet 10

when I press escape during the boot I get the test mode window

CISCO SYSTEMS PIX FIREWALL

Embedded BIOS Version 4.3.207 01/02/02 16:12:22.73

Compiled by morlee

256 MB RAM

Testing mode menu:

1. Test floating

2. Test protected mode.

3. Exhaustive Test first 640k.

4. Exhaustive Test high memory.

*. Start all tests (Any key to stop tests).

C. Continue.

[ak_mikese]

This may or may not help you.

I had a 506e doing exactly the same thing and I could not get it past either screens. And all tests indicated the unit was OK.

On hunch, I pulled the unit cover and looked for a jumper that I could use to flush the BIOS.

On the 506e next to the CMOS battery there was a jumper. I disconnected the power, moved the jumper from pins 2-3 to 1-2 and powered the unit on.

The 506e booted up normally. I left it sit for an hour then powered down and moved the jumper back to its original position.

The unit continues to run normally.