Hello
I have a PIX 515E-UR with software version 6.3. After saving my configuration, the firewall displayed the following message :
Watchdog timeout failure! Please contact customer support.
PC SP STATE Runtime SBASE Stack Process
Hrd 001e83d9 00a10f34 0054dff0 0 00a0ffac 3628/4096 arp_timer
Lrd 001ed55d 00ab412c 0054e4d0 0 00ab31b4 3800/4096 FragDBGC
Cwe 0010fa98 00b21f44 00b1f5d4 50 00b20fec 2220/4096 VAC poll
Hrd 0010fe51 00b22fe4 0054dff0 0 00b2209c 3784/4096 VAC statistics
Lwe 00119bbf 00b23fb4 00551768 2440 00b2314c 3332/4096 dbgtrace
Lwe 003dab25 00b26144 00546938 118070 00b241fc 6264/8192 Logger
Hwe 003debe0 00b2923c 00546be8 0 00b272c4 7708/8192 tcp_fast
Hwe 003deb59 00b2b2ec 00546be8 0 00b29374 7816/8192 tcp_slow
Lrd 002f8891 00c5f65c 0054e4d0 0 00c5e6d4 3816/4096 xlate clean
Lsi 002f879f 00c606fc 0054e008 0 00c5f784 3548/4096 uxlate clean
Mwe 002efa7f 00dd4acc 0054e008 0 00dd2b34 7800/8192 tcp_intercept_timer
_process
Lrd 0043016d 00e7f324 0054e4d0 0 00e7e39c 3768/4096 route_process
Hrd 002e0c1c 00e803b4 0054dff0 0 00e7f44c 2636/4096 PIX Garbage Collect
or
Hwe 002141c9 00e8a0e4 0054e008 0 00e8617c 13436/16384 isakmp_time_keepe
r
Lsi 002de99c 00ea380c 0054e008 0 00ea2884 3896/4096 perfmon
Mwe 0020ba01 00ecdc3c 0054e008 0 00ecbcc4 7816/8192 IPsec timer handler
H* 0039164b 0009ff2c 0054dff0 0 00ee0704 6336/8192 qos_metric_daemon
Mwe 0025d61d 00ef91e4 0054e008 0 00ef8a7c 1340/2048 IP Background
Lwe 002f0582 00fabef4 00564348 34460 00fab07c 3448/4096 pix/trace
Lwe 002f079e 00facfa4 00564a78 0 00fac12c 3704/4096 pix/tconsole
Hrd 0011f5b7 00fbf1e4 0054dff0 19790 00fbb71c 12848/16384 ci/console
Hrd 00429b02 00fc0f34 0054dff0 0 00fbfffc 3684/4096 lu_ctl
Crd 002e94bb 00fc2004 0054e480 0 00fc10ac 3416/4096 update_cpu_usage
Hwe 002d64a1 01065e9c 0052d3b8 0 01062014 15884/16384 uauth_in
Hwe 003dd66d 01067f9c 00ad48e8 0 010660c4 7896/8192 uauth_thread
Hwe 003f326a 010690ec 00546f38 0 01068174 3960/4096 udp_timer
Hrd 001e0092 0106ad9c 0054dff0 0 01069e24 3796/4096 557mcfix
Crd 001e0047 0106be5c 0054e480 1238269800 0106aed4 3640/4096 557poll
Lrd 001e00fd 0106cefc 0054e4d0 0 0106bf84 2344/4096 557timer
Cwe 001e1c71 01082f7c 00791fb8 860 01081084 6024/8192 pix/intf0
Mwe 003f2fda 0108406c 00b1d110 0 01083134 3896/4096 riprx/0
Mrd 0039a8c9 0108517c 0054e040 0 01084204 3800/4096 riptx/0
Cwe 001e1c71 0108b2b4 0071ca48 21000 010893bc 6168/8192 pix/intf1
Mwe 003f2fda 0108c3c4 00b1d0c8 0 0108b48c 3896/4096 riprx/1
Mrd 0039a8c9 0108d4d4 0054e040 0 0108c55c 3800/4096 riptx/1
Cwe 001e1c71 0109360c 00807528 20070 01091714 5528/8192 pix/intf2
Mwe 003f2fda 0109471c 00b1d080 0 010937e4 3896/4096 riprx/2
Mrd 0039a8c9 0109582c 0054e040 0 010948b4 3860/4096 riptx/2
Cwe 001e1c71 0109b964 0087ca98 0 01099a6c 7928/8192 pix/intf3
Mwe 003f2fda 0109ca74 00b1d038 0 0109bb3c 3896/4096 riprx/3
Mrd 0039a8c9 0109db84 0054e040 0 0109cc0c 3860/4096 riptx/3
Cwe 001e1c71 010a3cbc 008f2008 0 010a1dc4 7752/8192 pix/intf4
Mwe 003f2fda 010a4dcc 00b1cff0 0 010a3e94 3896/4096 riprx/4
Mrd 0039a8c9 010a5edc 0054e040 0 010a4f64 3888/4096 riptx/4
Cwe 001e1c71 010ac014 00967578 0 010aa11c 7928/8192 pix/intf5
Mwe 003f2fda 010ad124 00b1cfa8 0 010ac1ec 3896/4096 riprx/5
Mrd 0039a8c9 010ae234 0054e040 0 010ad2bc 3800/4096 riptx/5
Hrd 0042a871 010b062c 0054dff0 0 010af6b4 3796/4096 lu_xmit_timer
Hwe 0042962d 010b16cc 0054a6e8 0 010b0764 3900/4096 lu_rx
Hrd 001ae919 010ecf64 0054dff0 0 010ebffc 2796/4096 fover_thread
Hrd 0011f5b7 010edcbc 0054dff0 0 010ed014 3076/4096 fover_rx
Hwe 001b1691 010eefa4 005562d4 0 010ee02c 3960/4096 fover_tx
Hwe 001aeb44 010effbc 005562e0 0 010ef044 3960/4096 fover_rep
Lwe 001aecfd 010f0fe4 005562e8 0 010f005c 3976/4096 fover_lu_rep
Hrd 001b1c72 010f4fec 0054dff0 0 010f1074 16084/16384 fover_parse
Mwe 003f2fda 0118963c 00b1ce40 0 01187714 5988/8192 radius_rcvauth
Mwe 003f2fda 0118a6ec 00b1cdf8 0 011897c4 3548/4096 radius_rcvacct
Mwe 00392dd2 0118b7ec 00540728 0 0118a874 2932/4096 radius_snd
Hwe 003dd901 0118bbfc 00abfcf0 10 0118b954 300/1024 listen/http2
Hwe 003f2fda 0118c7ac 00b1cf18 400 0118be04 968/4096 snmp
Hwe 003f2fda 0118d3cc 00b1cf60 510 0118d084 648/1024 snmp_ex
Hwe 003c49b5 0119012c 011905dc 0 0118e304 6052/8192 isakmp_receiver
Hwe 003dd901 01190f64 00abfde8 0 01190d1c 188/1024 listen/pfm
Hwe 003dd901 0119183c 00ac01c8 0 011911f4 1212/2048 listen/telnet_2
Mwe 00367a62 0119402c 0054e008 0 011920b4 7640/8192 Crypto CA
Then, the PIX stopped responding. When switching it off and on, only the power LED is green and nothing happens on the console terminal.
How can I solve this problem ?
Thank you for your help.
