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New Member

Pix not resp. after WATCHDOG TIMEOUT FAILURE

Hello

I have a PIX 515E-UR with software version 6.3. After saving my configuration, the firewall displayed the following message :

Watchdog timeout failure! Please contact customer support.

PC SP STATE Runtime SBASE Stack Process

Hrd 001e83d9 00a10f34 0054dff0 0 00a0ffac 3628/4096 arp_timer

Lrd 001ed55d 00ab412c 0054e4d0 0 00ab31b4 3800/4096 FragDBGC

Cwe 0010fa98 00b21f44 00b1f5d4 50 00b20fec 2220/4096 VAC poll

Hrd 0010fe51 00b22fe4 0054dff0 0 00b2209c 3784/4096 VAC statistics

Lwe 00119bbf 00b23fb4 00551768 2440 00b2314c 3332/4096 dbgtrace

Lwe 003dab25 00b26144 00546938 118070 00b241fc 6264/8192 Logger

Hwe 003debe0 00b2923c 00546be8 0 00b272c4 7708/8192 tcp_fast

Hwe 003deb59 00b2b2ec 00546be8 0 00b29374 7816/8192 tcp_slow

Lrd 002f8891 00c5f65c 0054e4d0 0 00c5e6d4 3816/4096 xlate clean

Lsi 002f879f 00c606fc 0054e008 0 00c5f784 3548/4096 uxlate clean

Mwe 002efa7f 00dd4acc 0054e008 0 00dd2b34 7800/8192 tcp_intercept_timer

_process

Lrd 0043016d 00e7f324 0054e4d0 0 00e7e39c 3768/4096 route_process

Hrd 002e0c1c 00e803b4 0054dff0 0 00e7f44c 2636/4096 PIX Garbage Collect

or

Hwe 002141c9 00e8a0e4 0054e008 0 00e8617c 13436/16384 isakmp_time_keepe

r

Lsi 002de99c 00ea380c 0054e008 0 00ea2884 3896/4096 perfmon

Mwe 0020ba01 00ecdc3c 0054e008 0 00ecbcc4 7816/8192 IPsec timer handler

H* 0039164b 0009ff2c 0054dff0 0 00ee0704 6336/8192 qos_metric_daemon

Mwe 0025d61d 00ef91e4 0054e008 0 00ef8a7c 1340/2048 IP Background

Lwe 002f0582 00fabef4 00564348 34460 00fab07c 3448/4096 pix/trace

Lwe 002f079e 00facfa4 00564a78 0 00fac12c 3704/4096 pix/tconsole

Hrd 0011f5b7 00fbf1e4 0054dff0 19790 00fbb71c 12848/16384 ci/console

Hrd 00429b02 00fc0f34 0054dff0 0 00fbfffc 3684/4096 lu_ctl

Crd 002e94bb 00fc2004 0054e480 0 00fc10ac 3416/4096 update_cpu_usage

Hwe 002d64a1 01065e9c 0052d3b8 0 01062014 15884/16384 uauth_in

Hwe 003dd66d 01067f9c 00ad48e8 0 010660c4 7896/8192 uauth_thread

Hwe 003f326a 010690ec 00546f38 0 01068174 3960/4096 udp_timer

Hrd 001e0092 0106ad9c 0054dff0 0 01069e24 3796/4096 557mcfix

Crd 001e0047 0106be5c 0054e480 1238269800 0106aed4 3640/4096 557poll

Lrd 001e00fd 0106cefc 0054e4d0 0 0106bf84 2344/4096 557timer

Cwe 001e1c71 01082f7c 00791fb8 860 01081084 6024/8192 pix/intf0

Mwe 003f2fda 0108406c 00b1d110 0 01083134 3896/4096 riprx/0

Mrd 0039a8c9 0108517c 0054e040 0 01084204 3800/4096 riptx/0

Cwe 001e1c71 0108b2b4 0071ca48 21000 010893bc 6168/8192 pix/intf1

Mwe 003f2fda 0108c3c4 00b1d0c8 0 0108b48c 3896/4096 riprx/1

Mrd 0039a8c9 0108d4d4 0054e040 0 0108c55c 3800/4096 riptx/1

Cwe 001e1c71 0109360c 00807528 20070 01091714 5528/8192 pix/intf2

Mwe 003f2fda 0109471c 00b1d080 0 010937e4 3896/4096 riprx/2

Mrd 0039a8c9 0109582c 0054e040 0 010948b4 3860/4096 riptx/2

Cwe 001e1c71 0109b964 0087ca98 0 01099a6c 7928/8192 pix/intf3

Mwe 003f2fda 0109ca74 00b1d038 0 0109bb3c 3896/4096 riprx/3

Mrd 0039a8c9 0109db84 0054e040 0 0109cc0c 3860/4096 riptx/3

Cwe 001e1c71 010a3cbc 008f2008 0 010a1dc4 7752/8192 pix/intf4

Mwe 003f2fda 010a4dcc 00b1cff0 0 010a3e94 3896/4096 riprx/4

Mrd 0039a8c9 010a5edc 0054e040 0 010a4f64 3888/4096 riptx/4

Cwe 001e1c71 010ac014 00967578 0 010aa11c 7928/8192 pix/intf5

Mwe 003f2fda 010ad124 00b1cfa8 0 010ac1ec 3896/4096 riprx/5

Mrd 0039a8c9 010ae234 0054e040 0 010ad2bc 3800/4096 riptx/5

Hrd 0042a871 010b062c 0054dff0 0 010af6b4 3796/4096 lu_xmit_timer

Hwe 0042962d 010b16cc 0054a6e8 0 010b0764 3900/4096 lu_rx

Hrd 001ae919 010ecf64 0054dff0 0 010ebffc 2796/4096 fover_thread

Hrd 0011f5b7 010edcbc 0054dff0 0 010ed014 3076/4096 fover_rx

Hwe 001b1691 010eefa4 005562d4 0 010ee02c 3960/4096 fover_tx

Hwe 001aeb44 010effbc 005562e0 0 010ef044 3960/4096 fover_rep

Lwe 001aecfd 010f0fe4 005562e8 0 010f005c 3976/4096 fover_lu_rep

Hrd 001b1c72 010f4fec 0054dff0 0 010f1074 16084/16384 fover_parse

Mwe 003f2fda 0118963c 00b1ce40 0 01187714 5988/8192 radius_rcvauth

Mwe 003f2fda 0118a6ec 00b1cdf8 0 011897c4 3548/4096 radius_rcvacct

Mwe 00392dd2 0118b7ec 00540728 0 0118a874 2932/4096 radius_snd

Hwe 003dd901 0118bbfc 00abfcf0 10 0118b954 300/1024 listen/http2

Hwe 003f2fda 0118c7ac 00b1cf18 400 0118be04 968/4096 snmp

Hwe 003f2fda 0118d3cc 00b1cf60 510 0118d084 648/1024 snmp_ex

Hwe 003c49b5 0119012c 011905dc 0 0118e304 6052/8192 isakmp_receiver

Hwe 003dd901 01190f64 00abfde8 0 01190d1c 188/1024 listen/pfm

Hwe 003dd901 0119183c 00ac01c8 0 011911f4 1212/2048 listen/telnet_2

Mwe 00367a62 0119402c 0054e008 0 011920b4 7640/8192 Crypto CA

Then, the PIX stopped responding. When switching it off and on, only the power LED is green and nothing happens on the console terminal.

How can I solve this problem ?

Thank you for your help.

2 REPLIES
Silver

Re: Pix not resp. after WATCHDOG TIMEOUT FAILURE

Did you try and configure the EZVPN client feature by any chance? If so, you might be running into CSCdz03746. Bug CSCdz58273 is another possibility. Though both bugs are applicable to 6.2(2), they will give you something to go on. Please also see http://www.cisco.com/warp/customer/770/fn15490.shtml.

New Member

Re: Pix not resp. after WATCHDOG TIMEOUT FAILURE

Thank you for your help.

The pix is now working normally after a 24 hour power-off..

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