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printing to shared printer over VPN link

We have been using the cisco VPN client connected to a 3020 concentrator for a while with no issues.

I have a user that wishes to print through the VPN tunnel to a remote printer from a system on the LAN. He is trying to use a program called Easy Label to print barcode labels. The software uses the windows printer list. The barcode printer is attached to the remote PC and is setup as a shared printer on the LAN. When they go to print labels they simply select the printer on the remote PC through the drop down box and everything works fine. It works just like printing on any other printer on the LAN.

They took this second PC, installed the VPN client and connected back to the LAN via the VPN tunnel. They are now unable to print to the remote PC and the barcode printer thru the share.

Could this be an issue with encapsulation through the tunnel and file & print services or an I missing something else?

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Re: printing to shared printer over VPN link

Refer to the following document "PIX/ASA 7.x: Allow Local LAN Access for VPN Clients Configuration Example" in order to familar with local LAN access of the VPN client.

http://www.cisco.com/en/US/products/ps6120/products_configuration_example09186a0080702992.shtml

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