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Community Member

Privilege Levels

I set up a basic call center application inside of a CME box. This application also provides some statistics that the customer would like to view. The problem is that requires CLI access to view the information. As I would like to give them minimal access to the CLI, what would be the appropriate way to do this? It requires privileged mode to view these statistics.

Thanks in advance for help.

4 REPLIES

Re: Privilege Levels

Hello, you can just bring down whatever command the customer needs to a lower level and then create a user account on the router (for that privilege level). Or a less secure method would be to create an 'enable' password for that level (lets say level 7) and give it to the customer.

Have a look at the following links:

http://articles.techrepublic.com.com/5100-10878_11-5659259.html

http://www.cisco.com/en/US/docs/ios/12_2t/12_2t13/feature/guide/ftprienh.html#wp1027258

http://www.cisco.com/en/US/docs/ios/12_2/security/configuration/guide/scfpass.html

Regards

Farrukh

Re: Privilege Levels

I would suggest to use command authorization feature in case you have ACS in your network. Pls see this link,

http://www.cisco.com/en/US/products/sw/secursw/ps2086/products_configuration_example09186a00808d9138.shtml

This way you will have total control on every individual on your network.

Regards,

~JG

Re: Privilege Levels

Take a look at the Role-Based CLI Access feature:

http://www.cisco.com/en/US/docs/ios/12_3t/12_3t7/feature/guide/gtclivws.pdf

Community Member

Re: Privilege Levels

Hmmm...This looks promising. I'll give it a try

Thanks

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