Cisco Support Community
Showing results for 
Search instead for 
Did you mean: 
New Member

Problem Accessing PDM

Hi All,

Can someone help me resolving my problem; I've configured my PIX to be accessed through PDM from my subnet range and enabled the http server on the PIX. When trying to access the PIX through the browser, I'm prompted to the digital certificate and to enter the logon credentials but when entering the enable password and leaving the username blank (since the authentication type for the console is local), an HTTP 404 (the page not found) error message appears. I'm running PIX OS 6.3(5) and my client PC has Java Ver. 1.4.2. Does anybody have any idea of what could be the problem?



Cisco Employee

Re: Problem Accessing PDM


Is PDM installed? you can verify by "show version"

you can try from a different pc. you can try the following

ca zeroize rsa

ca gen rsa key 512

ca save all



New Member

Re: Problem Accessing PDM

The PIX OS is 6.3(5) which comes with PDM installed by default, doesnt it?

Here's the output of show ver:

Cisco PIX Firewall Version 6.3(5)

Compiled on Thu 04-Aug-05 21:40 by morlee

PIX-Prim up 34 days 7 hours

Hardware: PIX-515E, 128 MB RAM, CPU Pentium II 433 MHz

Flash E28F128J3 @ 0x300, 16MB

BIOS Flash AM29F400B @ 0xfffd8000, 32KB

Encryption hardware device : VAC (IRE2141 with 2048KB, HW:1.0, CGXROM:1.9, FW:6.


0: ethernet0: address is 000c.abcd.7777, irq 10

1: ethernet1: address is 000c.abcd.7777, irq 11

2: ethernet2: address is 0002.abcd.7777, irq 5

Licensed Features:

Failover: Enabled

VPN-DES: Enabled

VPN-3DES-AES: Disabled

Maximum Physical Interfaces: 6

Maximum Interfaces: 10

Cut-through Proxy: Enabled

Guards: Enabled

URL-filtering: Enabled

Inside Hosts: Unlimited

Throughput: Unlimited

IKE peers: Unlimited

This PIX has an Unrestricted (UR) license.

Does this mean that PDM is not installed on my FW?

When trying to access the PDM from another machines, it doesnt work either.. Please advise.


Re: Problem Accessing PDM

the output of "sh ver" indicates that pdm is not installed.

you mentioned your machine has java plug-in v1.4.2 and it wouldn't work. i guess the you were attempting to connect to pdm v3.0(2). many pdm version doesn't support jave plug-in v1.4.2_08 and v1.5.0_02 or later

to resolve the issue, upgrade the pdm to the latest and it's v3.0(4). download a copy pdm requires special access right, e.g. a service agreement.

below is the guide for pdm installation:

CreatePlease to create content