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New Member

Problems with VPN Dialer Ver 3.1 & 3.5.

We have users trying to connect a VPN through the Internet from dialer ver. 3.1 and 3.5 to a Cisco 3030 concentrator that are getting the error message "Remote peer no longer responding". The users do not get any type of login prompt and we dont see any errors or attempts to login on the 3030 or the ACS box behind it. The user can ping and trace to the external ip ok so we know they can see it. Has anybody found a quick fix of any kind for this problem?

Also, we have a user that is trying to establish a tunnel after dialing up to the Internet through AT&T's Worldnet ISP that gets the same message. Any ideas about either one of these problems?

New Member

Re: Problems with VPN Dialer Ver 3.1 & 3.5.

Run the Log Viewer before initiating the dialer and see if it gives you any error messages. It seems that the dialer is trying to create a tunnel to the 3030 but drops before it is established.

New Member

Re: Problems with VPN Dialer Ver 3.1 & 3.5.

I have seen that message many times. It is a misleading errror message. 99% of the time, the user has misconfigured the Group Name/Password on the client. Usually the password.