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New Member

Question About PIX Log Message PIX-3-211003

I found the following entry in our PIX log:

"...May 04 2003 02:24:49: %PIX-3-211003: CPU utilization for 10 seconds = 48366748%"

According to Cisco docs, this message displays if the CPU utilization is over 100% for 'x' number of seconds and the number after the equal sign is

"%cpu_usage".

So, does that mean our CPU went over 48 MILLION percent??? For 10 seconds???

If that's correct, what could cause this?

There were no unusual events at that time, according to the log. No unusual traffic amount.

Tony

2 REPLIES
Cisco Employee

Re: Question About PIX Log Message PIX-3-211003

This is a known issue and is purely cosmetic. See bug http://www.cisco.com/cgi-bin/Support/Bugtool/onebug.pl?bugid=CSCdz66410 for details. Basically if your PIX is lightly loaded for 49 straight days a counter wraps around and causes the error.

FYI, from the internal notes in the bug (you can't see these), the cause and fix is described as follows:

-----------------------------------------------------------

The elapsedtime field of Thread structure is a ulong.

If the system is lightly loaded, most of the time will be

spent in poll thread and the poll thread elapsedtime

field will wrap around. When this wrap happens, the

previous time will be more than the current time and

the CPU usage calculation results in a very high

usage.

On no load, it will wrap in 49 days.

Fixed the problem by changing the elapsedtime field from

ulong to uvlong. This will ensure that the wrap will not

happen in 584,942,417 years

------------------------------------------------------------------------

New Member

Re: Question About PIX Log Message PIX-3-211003

Thanks for your reply. I'll sleep better now.

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