Resetting PDM on PIX515

[virgil_burns]

We setup the PDM GUI for our PIX quite a while ago and can't remember the the second password needed to get into the configuration tool. Is there a way from the command line interface to see what the username might be or a way to reset it so that we can use the GUI interface again? Any help would be appreciated. TIA.

[mmorris11]

Check this:

http://www.ciscotaccc.com/kaidara-advisor/security/showcase?case=K56238255

If you configured a username and password locally on the pix you will see it near the top of the config via cli. Just use this command:

no username jblow

to clear it and you should then be able to access the PDM like the TAC case indicates.

HTH pls rate!

[virgil_burns]

OK, I'm able to get in but now I'm running into another error that shows in the status bar of the browser: "exception: java.security.AccessControlException: access denied (java.util.PropertyPermission java.version read). This is happening after I login the first time to bring up the second browser that is supposed(?) to bring up the config util. Any suggestions? TIA.

[jwalker]

What version of Java are you running? Some versions have issues with various Cisco GUIs. I run 1.4.2_05 and it works on all Cisco products. If you are running a different version, you might try finding this version and giving it a shot. Also, make sure you turn your popup blocker off.

[virgil_burns]

That was it...thanks for the info! Found an older version of Java and installed it on a spare machine and bingo, problem solved! Thank you everyone for your help.

[mmorris11]

And I highly recommend Mozilla Firefox for PDM and IDM. Doesn't give you that java heap size error.

[keithnab]

I was having this same problem. There is a bug/conflict in the older version of PDM and the newer version of the Java plug-in. Here is the link:

http://www.cisco.com/en/US/products/hw/vpndevc/ps4077/products_field_notice09186a008046c805.shtml