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SafeNet SoftRemote and PIX

I have a customer who is running a PIX506E firewall V6.3(1). I have been successful in getting the Cisco VPN client to connect. This customer has also purchased SafeNet Inc. SoftRemote V10 and wants it to connect to the PIX also. I have been successful in getting SoftRemote to connect in 'no-auto-config' mode, but not in 'Virtual Adapter' mode that would allow dynamic address assignment to the virtual adapter interface on the SoftRemote client. It looks like I get all the way through IKE phase 1, XAUTH, and IKE phase 2 on the PIX and everything looks normal. But on the SoftRemote client, the following messages appear in the log:

Failure finding or creating filter entry

Key download failed

Error downloading key

Failed loading keys

The connection eventually times out and disconnects.

Unfortunately for me, the customer has not purchased a support agreement from SafeNet for SoftRemote, so they will not answer any of my questions. Does anyone here know anything about SoftRemote and what these filters are?

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New Member

Re: SafeNet SoftRemote and PIX

Looks like some timer problem