Sensor Version is blank

[mjhagen]

I have been running CSPM Version 2.3.3i with sensor version 3.0(3)S10 until yesterday when my NT server crashed during a database backup. I was able to restore the database from a previous backup and also restore my topology from a previous backup. I am able to query my sensors from the wizard but if I select a sensor from the topology map the version is blank and I cannot update the version

[ciscomoderator]

Often times complex troubleshooting issues are best addressed in an interactive session with one of our trained technical assistance engineers. While other forum users may be able to help, it’s often difficult to do so for this type of issue.

To utilize the resources at our Technical Assistance Center, please visit http://www.cisco.com/tac and to open a case with one of our TAC engineers, visit http://www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.