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Site-To-Site VPN Drops randomly

I have a site to site vpn connection from remote users on 831 routers to our HQ 2651 router.

I have one user who's vpn connection will drop for about 20 seconds randomly throughout the day yet there internet connection never drops (No packet loss at all).

I am looking for suggestions on how to troubleshoot and track down why this is happening to the one user.

Thanks!

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