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Soft Phone Pass but IP Phone not Pass Soft Phone Pass but IP Phone not Pass

dears i have this case:

i am VoIP provider company i have my PIX firewall ASA5510 i installed alot IP phones and Soft phones and ATA adapters for alot of customers.

Now i have new customer has PIX 515E i installed for him new 4 IP phones and 4 soft phones....the soft phones installed on laptps and they are running well

but for IP Phones they can recieve the calls but can not creat and originate any call any call?

do you now where is the problem?

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