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New Member

SSL VPN web client fails with driver error

This client has worked in the past. I uninstalled the client, checked java was not running, checked all settings in IE.

The following errors come up in the app log:

Event Type: Information

Event Source: STCAgent

Event Category: None

Event ID: 20

Date: 10/18/2006

Time: 4:15:00 PM

User: N/A

Computer: M076982

Description:

Initiating SSL VPN connection. SVC Version 1, 1, 2, 169

Event Type: Error

Event Source: STCAgent

Event Category: None

Event ID: 1

Date: 10/18/2006

Time: 4:15:01 PM

User: N/A

Computer: M076982

Description:

Function: RasEnumEntries

Return code: 0

File: e:\temp\build\workspace\SSLClient\Agent\BrowserProxyIE.cpp

Line: 790

Description: unknown

Event Type: Error

Event Source: STCAgent

Event Category: None

Event ID: 1

Date: 10/18/2006

Time: 4:15:01 PM

User: N/A

Computer: M076982

Description:

Function: GetRasEntryName

Return code: 0xFE1F0008

File: e:\temp\build\workspace\SSLClient\Agent\BrowserProxyIE.cpp

Line: 979

Description: BROWSERPROXY_ERROR_RASENUMENTRY

Event Type: Information

Event Source: STCAgent

Event Category: None

Event ID: 17

Date: 10/18/2006

Time: 4:15:01 PM

User: N/A

Computer: M076982

Description:

Configuration Settings:

Keep Installed: enabled

Keep Alive: 10

Rekey Method: handshake

Rekey Interval: 86400

DPD: 30

Compression: disabled

Proxy: do not modify

Local LAN: disabled

Split Tunneling: disabled

Event Type: Warning

Event Source: STCAgent

Event Category: None

Event ID: 1

Date: 10/18/2006

Time: 4:15:01 PM

User: N/A

Computer: M076982

Description:

Function: GetGatewayAddress

Return code: 0xFE0F0006

File: e:\temp\build\workspace\SSLClient\Agent\ChangeRouteTable.cpp

Line: 836

Description: NETINTERFACE_ERROR_UNKNOWN

Event Type: Error

Event Source: STCAgent

Event Category: None

Event ID: 1

Date: 10/18/2006

Time: 4:15:01 PM

User: N/A

Computer: M076982

Description:

Function: RegOpenKey

Return code: 2

File: e:\temp\build\workspace\SSLClient\Agent\WindowsVirtualAdapter.cpp

Line: 1124

Description: The system cannot find the file specified.

Event Type: Error

Event Source: STCAgent

Event Category: None

Event ID: 1

Date: 10/18/2006

Time: 4:15:01 PM

User: N/A

Computer: M076982

Description:

Function: SetVATcpipInfo

Return code: 0

File: e:\temp\build\workspace\SSLClient\Agent\WindowsVirtualAdapter.cpp

Line: 1511

Description: unknown

Event Type: Error

Event Source: STCAgent

Event Category: None

Event ID: 1

Date: 10/18/2006

Time: 4:15:01 PM

User: N/A

Computer: M076982

Description:

Function: EnableVA

Return code: 0

File: e:\temp\build\workspace\SSLClient\Agent\VAMgr.cpp

Line: 310

Description: unknown

Event Type: Error

Event Source: STCAgent

Event Category: None

Event ID: 1

Date: 10/18/2006

Time: 4:15:01 PM

User: N/A

Computer: M076982

Description:

Function: enableVA

Return code: 0xFE080007

File: e:\temp\build\workspace\SSLClient\Agent\VpnMgr.cpp

Line: 1145

Description: VAMGR_ERROR_ENABLE_VA_FAILED

Event Type: Error

Event Source: STCAgent

Event Category: None

Event ID: 2

Date: 10/18/2006

Time: 4:15:01 PM

User: N/A

Computer: M076982

Description:

Termination reason code 13 [DRIVER_FAILURE]

Event Type: Information

Event Source: STCAgent

Event Category: None

Event ID: 12

Date: 10/18/2006

Time: 4:15:01 PM

User: N/A

Computer: M076982

Description:

The VPN client has sent a close message to the gateway:

Unable to start VA, setup shared queue, or VA gave up shared queue

Any help appreciated,

Scott

6 REPLIES
New Member

Re: SSL VPN web client fails with driver error

Hi Scott,

Did you happen to resolve this issue? I am seeing the same event log messages.

Thanks,

Chuck

New Member

Re: SSL VPN web client fails with driver error

No luck yet,

The client works fine on a fresh XP machine.

I have to research if it's a problem with IE/Java or something to do with the IP routing table.

Scott

New Member

Re: SSL VPN web client fails with driver error

Update,

The client works when using a wireless connection but not the NIC. Interesting....

New Member

Re: SSL VPN web client fails with driver error

I have pc-cillin running on my machine. I disabled the firewall and still no luck. I stopped the real time scanning and still no luck. I killed the whole pc-cillin install and then I was successfully able to connect. Strange but true

New Member

Re: SSL VPN web client fails with driver error

After I used the wireless connection the VPN client now works when the using the NIC!

No explanation for this behavior. I wish there was some logging to point to the cause.

Scott

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