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TCP/IP stack gets knocked off after installing VPN client 3.6.x

Hello everyone,

After installing either VPN client version 3.6.1 or 3.6.3, TCP/IP gets knocked off. Ipconfig only displays "Windows IP Configuration." None of the adapters shows up.

Any ideas?

Thank you,

Carlos Tinajero/CCNA

IBM Toronto Lab Software

4 REPLIES
Cisco Employee

Re: TCP/IP stack gets knocked off after installing VPN client 3.

Hi Carlos,

Kindly make sure that the Client is not being installed over the Network, the installer should be copied to the machine and then installed as the shim is added to the Network layer and would cause issues being installed over the network

Hope this helps,

Regards,

Aamir Waheed,

Cisco Systems, Inc.

-=-=-

New Member

Re: TCP/IP stack gets knocked off after installing VPN client 3.

Hi Aamir,

The client is NOT installed over the network. No idea what "shim" is as you indicate in your reply. Maybe a typo?

The client is copied on the target machine and after rebooting TCP/IP gets wacked. I have three cases with this problem. One of them, I fixed by applying SP1 (XP). The other one, by removing the client, disabling/enabling TCP/IP, and re-installing the client. The last one, I had to re-image (Ouch!!). I think it is DNE that is causing this and other problems I am experiencing (i.e.machine does not standby).

Any ideas would be appreciated.

Thank you,

Carlos T.

CCNA, IBM Toronto Lab

New Member

Re: TCP/IP stack gets knocked off after installing VPN client 3.

Any fix to this....I have the same problem.

New Member

Re: TCP/IP stack gets knocked off after installing VPN client 3.

Hello there,

Nothing...buu!!

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