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Community Member

Troubel adding a device to CSM

Hi. I have a newbie question. I am trying to add a Cisco 3005 Concentrator to CSM and I keep getting a very vague error ("An internal failure has occurred. The cause is unknown"). I am trying to add it by going to "file", "new device" (in the device view). Is this is proper way to add a VPN concentrator? I see there is a site-to-site VPN module, but this is a remote access VPN, not site-to-site. Any advice would be appreciated. Thank you.

Chrissie

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Community Member

Re: Troubel adding a device to CSM

This document provides troubleshooting tips you can use in order to resolve connectivity issues with the Cisco VPN 3000 Concentrator.

http://www.cisco.com/warp/public/471/vpn3k-conn.html

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