Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

VPN 3000 and ISA Server

Hello,

Thanks for any reply in advance. I had my VPN 3005 client working great until I installed a new MS ISA server on my network. Even after turning off the ISA server there is still a problem with the VPN client connecting to the Windows 2000 domain. On the client IPSec Log I recieve a ISAKMP error stating "no keys are available to decrypt the recieved ISAKMP payload". What I'm looking for is a good suggested starting point for trouble shooting. I am new to VPN and IPSec so any help would be greatly appreciated.

Thanks

2 REPLIES

Re: VPN 3000 and ISA Server

Often times complex troubleshooting issues are best addressed in an interactive trouble-shooting session with one of our trained technical assistance engineers. While other forum users may be able to help, it’s often difficult to do so for this type of issue.

To utilize the resources at our Technical Assistance Center, please visit http://www.cisco.com/tac and to open a case with one of our TAC engineers, visit http://www.cisco.com/tac/caseopen

If anyone else in the forum has some advice, please reply to this thread.

Thank you for posting.

Re: VPN 3000 and ISA Server

What do you mean "turn off ISA"? Either you have removed it from the config or are you saying that you have stopped some of it's services and believe it is letting all traffic through? My first guess is that if it still is physically connected and traffic is flowing through it that the firewall feature of ISA is not allowing the needed traffic through. Try taking ISA out of the equation and see what happens.

139
Views
0
Helpful
2
Replies
CreatePlease login to create content