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New Member

VPN 3000 Remote Client issue with ActivCard (a SmartCard product)

Dear all,

Does anyone have a success story using VPN Remote Client with a certificate provided inside ActivCard to create a VPN tunnel to the Concentrator ?

(ActivCard is a smartcard product, see

We have problem on creating a tunnel, it failed on Phase 1 while negotiating with the Concentrator. The following error message is generated from Log Viewer of the Remote Client:

"Failed to RSA sign the hash for IKE phase 1 negotiation using my certificate"

Or any success story with GemPlus card or Alladin card ? (These 3 products are suppose to be supported by VPN 3000 Remote Client).

PS: I already open a case to USA TAC at RTP, let`s see how capable the TAC`s engineer handling this issue.

New Member

Re: VPN 3000 Remote Client issue with ActivCard (a SmartCard pro

We have a proggres on installation of ActivCard combine with the VPN Client:

ActivCard GUI has to be installed before VPN Remote Client then the tunnel to the Concentrator will be created without problem. If the installation step is reverse, the Phase 1 negotiation will fail. And make sure you have a clean Win98 or 2000 Pro.

Best Regards,

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