Cisco Support Community
cancel
Showing results for 
Search instead for 
Did you mean: 
Announcements

Welcome to Cisco Support Community. We would love to have your feedback.

For an introduction to the new site, click here. And see here for current known issues.

New Member

VPN - access network scanner on client side

At a remote office connecting via VPN, I am unable to scan with a HP 9100c Digital Sender (network scanner). Local LAN access has been installed and is working as described at this link:

http://www.cisco.com/en/US/products/hw/vpndevc/ps2284/products_configuration_example09186a00806f34e6.shtml

Everything else appears to be functional. I can print and see the other computer on the LAN.

The scanner needs to be able to talk to the HP software installed on the client computer. When attempting to scan, the scanner reports that it can't find the computer.

If I close the VPN client software then I am able to scan.

Is there a way to allow the scanner to talk to the computer while VPN is connected?

374
Views
0
Helpful
0
Replies
CreatePlease login to create content