I found this registry hack in a post back in November '01. I had the user try this and it worked great. Hope this helps
Warning!! Only edit the registry if you are
comfortable doing so. Making an editing mistake in the registry can make your PC unreliable or unusable.
1. Run Regedit (from the Start menu, choose Run.. type
REGEDIT and click OK)
2. In the left pane, click once on "My Computer" so
you are at the top most level of the registry
3. Go to the Edit menu and select Find.. Type in
GinaDLL (case specific) and click on Find Next. It
should find the following registry key:
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Winlogon
with the following value under it:
Name Type Data
-------- --------- --------
GinaDLL REG_SZ csgina.dll <- this is what the Cisco VPN Client adds
4. Delete the entire value "GinaDLL". (IMPORTANT!!
Make sure you don't delete the entire key called
Winlogon!!!) Windows XP does NOT contain a GinaDLL
value by default.
5. Exit from the registry and reboot the computer.
Upon reboot, you should see the Welcome screen and
after logging in, you should see the Switch User
feature.
__________________________________________________________________________________
This will work for people who don't use the "Start
before Logon" feature but for those that do use it,
the "Start before Logon" feature will use what we call "fall-back mode" which is not as elegant as when the Client's csgina.DLL is installed.
