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VPN client connection with aol to remote PIX

When attempting to set up a vpn client connection to a pix, setup does not get past initializing connection. It just hangs there. I do not have the desktop locally, I have determined that the client is connected to a cable modem and also uses AOL. Any ideas of what to look for?

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Re: VPN client connection with aol to remote PIX

Check for the group password . Choose Bi-Directional connection type

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