I am not sure this is the right forum, but I am hoping someone can point me in the right direction. I am trying to access VPN through the 5000 client. When I access a server that uses a Shared Key, I don't have any problems. However, when I try to access a server that uses a manual certificate method it won't prompt for the RSA secure ID. These are two different servers on two different networks.
When I connect the client through dialup I cna successfully connect. Some all things point to a problem between by cable modem and the VPN server. Does anyone know how I can help the service provide trouble shoot this issue. I know the client tries to connect on port 500 and does some additional connection through port 80. Are there any other ports that I could have the system admins check for blockage?