vpn client

[tim.smith]

when a user attempts to connect to the vpn they receive the following message:

The connectin manager was unable to read the connection entry, or the connection entry has missing or invalid information.

[paqiu]

It might because user profile is corrupted or missed configed for some reason.

Please creat a new connection entry, it should be working fine again.

Best Regards,

[tim.smith]

I have already tried that but that didn't work. I also tried stopping and restarting the ciscovpn service and that didn't work. The only thing that seems to work is reinstalling the vpn. Any other ideas?