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New Member

VPN Dropping packets

I have users connecting to a 3015 vpn concentrator. They connect, are assigned an ip address via the concentrator, and are able to work. When I ping them, sometimes they respond, other times I get request timed out or high ping times. They are never disconnected from the vpn session. They are connecting to a terminal server, so the dropped packets are affecting performance. Does anyone have any suggestions. I can provide additional info if needed. Thanx.

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New Member

Re: VPN Dropping packets

Is the happening to all the users or a selected user? Could this issue be related to the users ISP? Have you checked connectivity, between the concentrator and the internet? What is the load on the concentrator when this occurs?

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