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VPN IPSEC Error Message

ltech01
Level 1
Level 1

‎05-28-2001 10:49 AM - edited ‎02-21-2020 11:20 AM

I am currently VPN and am using DSL to connect. I have Zone Alarm firewall installed. I connect to IE 4.7 and then click on my company's VPN. I authenticate to our ACE Server and then get the below error message:

"Failed to get DNS and WINS configuration information through the Extranet Connection. Connection closed.

Usually this error indicates that a Firewall is preventing IPSecurity packets from reaching the Extranet Switch."

Note: My firewall is set to accept the VPN ip address. Needless to say, I cannot connect to our company's system. Please advise.

Thank you

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ltech01
Level 1
Level 1

‎05-28-2001 10:50 AM

I am currently using VPN and connecting via DSL. I Zone Alarm's free firewall installed. My operating system is Windows 98. I connect to IE 4.7 and then click on my company's VPN. I authenticate to our ACE Server and then get the below error message:

"Failed to get DNS and WINS configuration information through the Extranet Connection. Connection closed.

Usually this error indicates that a Firewall is preventing IPSecurity packets from reaching the Extranet Switch."

Note: My firewall is set to accept the VPN ip address. Needless to say, I cannot connect to our company's system. Please advise.

Thank you

0 Helpful
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